With this much potential user base, any business cannot afford to ignore WhatsApp. The Platform has more than two billion monthly active users. It is absolutely fair to say WhatsApp is becoming an integral part of our life. WhatsApp messages can be initiated from the Accounts, Contacts, and Leads module's List view or Detail view.WhatsApp is unarguably the most popular messaging app which helps people to connect across the globe. Follow the URL below to get the settings information from Twilio:Īfter all setting is done. Once the Package is Installed add all Twilio Detail in the configuration. The template can be designed module wise and also genericīefore starting with the Twilio Whatsapp extension, the user should have a Twilio account enabled for the Whatsapp service.User can use a prebuilt template for sending a message.User can check the history of chat from the Whatsapp popup.Inbound Whatsapp message will be logged automatically with the parent record.

User will get desktop notification for inbound WhatsApp.User can send Whatsapp to more than 1 record at a time using the Mass Whatsapp feature from listview.WhatsApp messages stored as a history in SuiteCRM.Relationship loaded with the record in the subpanel.User can send WhatsApp messages from SuiteCRM Listview or Detail view.You can integrate with Twilio API to start the WhatsApp message in SuiteCRM. Reach customers in a way that’s convenient for them: WhatsAppĭeveloped by Brainvire, the WhatsApp Extension helps your business communicate with clients using WhatsApp messages while working in SuiteCRM.

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